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Archive for the ‘innovation’ Category

03.12.2012: DorobekINSIDER: New media matures – and changes the VA; how to take responsibility; and having good conflicts

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The start of our second week… thanks for being here.

GovLoop InsightsAnd there was some significant news on Friday — a new nominee to be the Obama administration’s chief technology officer — Todd Park. Park has been serving as the chief technology officer at the Department of Health and Human Services. He is an awesome guy… and he has done some remarkable things. We’ll chat about that more later… And HHS has also named Frank Baitman as the new chief information officer at the HHS. Baitman has served most recently at FDA and SSA. That post has been filled in an acting capacity for some time.

And did you order an iPad HD? Well, if not… Apple’s cupboards are bare, for the moment. Apple’s good marketing aside, it mostly means you have to wait a bit… like a few days. No need to panic.

We have a great show for you today…

  • Remember when everybody was talking about NEW media — you needed a new media person to change how you get information out to the public? Well, that term is becoming passe. But new media — whatever you want to call it — it is more that just messaging. It has really changed the very nature of how organizations work and operate. And we’re going to talk to the person who has led new media at the Department of Veterans Affairs about their challenges in 2012…
  • Accountability — we’re always talking about accountability in government, right? As if there isn’t enough accountability… but sometimes people don’t feel really responsible for the agency’s goals and mission. We’re going to talk to a professor who has studied this subject — and he’s written a new book… Stepping Up: How Taking Responsibility Changes Everything. We’ll talk to him about responsibility.
  • Ever have a big of a fight with somebody at work? Nothing physical, but… is there a way to have happy conflicts? Seem too good to be true? We’ll talk to an expert about how you can turn a negative into a positive.

All that ahead… but after the break, we start off with the stories that impact your life for Monday 12 March, 2012… your government world in 120-seconds…

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Written by cdorobek

March 12, 2012 at 1:19 PM

Hear the DorobekINSIDER Book Club: Little Bets

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Little BetsFor the past several years, I have been hosting something I call the DorobekINSIDER Book Club — it is something like the Oprah Book Club but more wonky. Essentially, we select a book that is tied to my favorite words: It helps the government do its job better. We invite the author… and then we invite a fed — or feds — to talk about how that book impacts how you do your job.

And, in fact, the books we have selected are usually chosen by government people themselves.

I’ve been very lucky — I’ve hosted some great authors and remarkable books… and we’ve had amazon people from the government world join in the discussion. (Previous meetings are in the liner notes below.)

This week, we held the latest ‘meeting’ of the book club — the book is by Peter SimsLittle Bets: How Breakthrough Ideas Emerge from Small Discoveries.

I used to hold the book club discussions on the radio. But now, we get to do them the way book clubs are supposed to be held: In person. I got to lead a discussion at the 2012 Adobe Government Assembly hosted by 1105 Media. And it was a great discussion. We had Peter Sims and we were joined by Dave McClure, the Associate Administrator of GSA’s Office of Citizen Services and Innovative Technologies, who is one of the brightest people I know.

I mentioned earlier, “Little Bets” was recommended by Peter Levin, the chief technology officer at the Department of Veterans Affairs — an agency which has historically been bogged down in projects that were over budget and way beyond the schedule. And Levin has tried to institute “lay-ups” to get some momentum within the agency. Levin and VA CIO Roger Baker have made remarkable progress, by all accounts.

The book club conversation is wide ranging — and we talk about challenges that agencies face.

But we’d love to get your thoughts. We’ve created a page on GovLoop, and I hope you’ll add your thoughts and ideas about the conversation… and I hope you’ll read the book and suggest ideas for how to make little bets work within your agency or organization… what works… and what doesn’t? How do you make ‘little bets’ actually happen?

Meanwhile… the full discussion…

After the break, the liner notes:

 

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Written by cdorobek

February 9, 2012 at 5:49 PM

The DorobekINSIDER Book Club selection: Little Bets by Peter Sims

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Little BetsIt’s back — the DorobekINSIDER Book Club… and this time, it’s more interactive.

For newcomers… think of the DorobekINSIDER Book Club as a wonky version of the Oprah book club. And now, we actually get to have a book club ‘meeting.’

The specifics:

When: Wednesday, February 8 at the 2012 Adobe Government Assembly  at 9a
Where: The National Press Club in Washington, DC 

The Book: Little Bets: How Breakthrough Ideas Emerge from Small Discoveries  by Peter Sims.

Participating in the discussion will be the author, Peter Sims… and Dave McClure, the Associate Administrator of GSA’s Office of Citizen Services and Innovative Technologies, who is one of the brightest people I know … and, of course, you can participate too.

Why this book…

Credit for selecting this book goes to Peter Levin, the chief technology officer at the Department of Veterans Affairs. I was lucky to be part of a team interviewing Levin for the winter 2012 publication  by the CGI Institute for Collaborative Government. During that interview, Levin spoke about the book — and the ideas behind it:

Levin arrived at the VA in June 2009 with a strategy for establishing leadership early on. In close cooperation with the secretary, deputy secretary, chief of staff and CIO, Levin decided to go after the “layups.” Inspired by the strategy Peter Sims outlines in his book “Little Bets: How Breakthrough Ideas Emerge from Small Discoveries,” Levin wanted to build momentum for transformational change by systematically taking small, exploratory steps and being open to new ideas along the way.

“He wrote down my playbook,” Levin said of Sims. “It’s exactly what I did and still do — not try to boil the ocean or solve every problem in the first two weeks.”

Levin said his first layup was not in an area his bosses expected. “For personal reasons, I was keenly focused on suicide prevention,” Levin said, referring to the fact that he lost many family members to the Holocaust and knows that survivors and their descendants have high rates of suicide, divorce and mental illness. “For me, that was a place where a morally transcendent problem met personal interest, met the opportunity to actually do something meaningful and worthwhile quickly.”

He proposed augmenting the Veterans Crisis Line with an anonymous online chat service for veterans who didn’t feel comfortable talking on the telephone. One month later, the service was a reality.

“With Roger Baker’s help, we got that stood up quickly, and today we have had more than 3,000 interventions,” Levin said. “It’s hard to say how many would have led to tragedy, but I bet it’s more than one. In my faith tradition, if you save one, you save the world.”

In subsequent discussions with government executives, there is broad consensus: Government is not great at making little bets. Federal CIO Steve VanRoekel speaking at CES Government last month told the story about when he was at the FCC and he wanted to create a way to measure wireless speeds. The response — a decidely non-little bet approach — was the often selected approach: Build something from the ground up… at a projected cost of $5 million. In the end, the FCC built an app — for a fraction of the cost. (Hear VanRoekel’s mobile government speech… or just hear the story about the FCC app.) And, frankly, former federal CIO Vivek Kundra told a similar story about when the Transportation Security Administration was looking to create a blog and a member of the CIO organization said it would cost $50,000 to create a blogging platform. TSA went on to use Google’s free Blogger blog platform… and the TSA blog is one of the most read across government.

Frankly, I’m not sure this kind of story is unique to government, but… There are a host of reasons the government is leery about taking chances.

Some of the topics we will discuss:

  • What is a ‘little bet’ anyway?
  • How does one decide what a little bet is?
  • What are the obstacles to little betting?
  • The government has to solve big problems. Are little bets really the answer?
  • What is you bet — and lose?
We’ll also talk to him about his recently launched projected, Fuse Corps, which he describes as a “social venture that will pair some of America’s top entrepreneurial leaders with governors, mayors and community leaders across America to drive meaningful social change.”

During our conversation, I hope to delve into some of those challenges — and some of the solutions.

If you haven’t read the book yet, you can at least read the introduction [PDF] from Peter Sims Web site.

I will post audio of the conversation later this week… and I’ll also open a discussion on GovLoop where I hope you will share your thoughts.

I look forward to your thoughts.

Previous DorobekINSIDER  Book Club “meetings”:

* The SPEED of Trust: The One Thing That Changes Everything by Stephen M.R. Covey. Read more and find a link to the book club session here.
* Payback: Reaping the Rewards of Innovation by James P. Andrew, Harold L. Sirkin, and John Butman. Read more and hear the book club “meeting” with Andrew and Federal CTO Aneesh Chopra find a link to the book club session here.
* Drive: The Surprising Truth About What Motivates Us by Daniel Pink. Read more and hear the book club “meeting” here.
* What Would Google Do? by Jeff Jarvis. Read more and find a link to the book club session here.
* Grown Up Digital: How the Net Generation is Changing Your World by Don Tapscott. Read more and find a link to the book club session here.
* Fired Up or Burned Out: How to reignite your team’s passion, creativity, and productivity by Michael Lee Stallard. Read more and hear the book club meeting here.
* The New Social Learning: A Guide to Transforming Organizations Through Social Media by Tony Bingham and Marcia  Conner. Read more and hear the book club “meeting.”

Written by cdorobek

February 8, 2012 at 12:08 AM

Posted in books, innovation

DorobekINSIDER: GovLoop Insights Issue of the Week: Finding needles in haystacks — and the changing government market

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GovLoop InsightsHey there — I’m Christopher Dorobek — the DorobekINSIDER — and welcome to the GovLoop Insights Issue of the Week with Chris Dorobek.

Each week, our goal is to where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And, as always, we focus on six words: helping you do your job better.

This week, we’ve talked about the challenges of dealing with big data. We’re going to tell you about a company that is going just that — for the intelligence agencies… for the Recovery Board… it’s a story of the Silicon Valley coming to Washington successfully, and it may also be an indication of the direction of government contracting. We’ll talk about the company Palantir.

And as we head into the weekend, we’ll have your weekend reading list… weekends are a time to rejuvenate — but also some time to take a step back and ponder. And we’ll have some reading that may guide you as you work be innovative… to think outside of the box. We’ll have information about the DorobekINSIDER Book Club — it’s coming up on Tuesday Wednesday at the Adobe Government Assembly… and we’ll have details.

But… after the break… we start off as we do every week with a look at the week that was for government… for the first week of February 2012…

 

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Written by cdorobek

February 4, 2012 at 10:34 AM

DorobekINSIDER: GovLoop Insights Issue of the Week: What governance means to you

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GovLoop InsightsHey there — I’m Christopher Dorobek — the DorobekINSIDER — and welcome to the GovLoop Insights Issue of the Week with Chris Dorobek.

Each week, our goal is to where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And, as always, we focus on six words: helping you do your job better.

Transforming American GoveranceThis week, we’re going to talk about governing — and the relationship between governing and what you do. We’re going to talk to one of the editors of a new book — just out this week — titled Transforming American Governance: Rebooting the Public Square. We’ll also have some weekend reads — he weekends are a good time to rejuvenate — but also some time to take a step back and ponder. And we’ll have some reading that may guide you as you work to think outside of the box. We’ll take a look at the impact drones have on the military… and on how you can actually do more with less. All of that just ahead…

But after the break… we will start off as we do every week with a look at the week that was for the third week of January 2012…

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Written by cdorobek

January 25, 2012 at 2:52 PM

DorobekINSIDER: Amazon’s cloud coup: Frank DiGiammarino

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Frank DiGiammarino

Frank DiGiammarino

Amazon’s Web Service’s government arm has scored a coup — hiring Frank DiGiammarino, who left the White House late last year.

The DorobekINSIDER has confirmed that DiGiammarino has been named Amazon Web Service‘s director of innovation and global expansion for Amazon Web Services, which is mostly known for books but has been making a big play in the cloud — and in government. And that includes some smart hires. Last year, Amazon hired Teresa Carlson, who had led Microsoft Federal.

DiGiammarino left the White House earlier this year where he served as an advisor to the Vice President for recovery implementation and director of the Recovery Implementation Office. In that job, he was responsible to ensuring the $787 billion in stimulus got out into the economy as quickly and efficiently as possible.

Here he is at 2010’s Gov 2.0 Summit talking about the stimulus spendings impact on innovation:

DiGiammarino is widely respected, previously serving as the vice president of strategic initiatives for the National Academy of Public Administration, where he helped created the innovative Collaboration Project. The Collaboration Project was developed along with Lena Trudeau, who is now at the General Services Administration’s Federal Acquisition Service’s Associate Commissioner, Office of Strategic Innovations. It was designed to be a place where government could collaborate around collaboration.

This is only the latest in some high profile people jumping into the cloud. Carlson joined Amazon Web Services last year, and Viveck Kundra, the former federal chief information officer, announced that he is joining Salesforce.com.

After the break… read DiGammarino’s full bio…

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Written by cdorobek

January 24, 2012 at 3:07 PM

DorobekINSIDER: GovLoop issue of the week: CES, CES Government, and mobile

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GovLoop InsightsWelcome to the GovLoop Insights Issue of the Week with Chris Dorobek.

Each week, our goal is to where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And, as always, we focus on six words: helping you do your job better.

This week, we’re going to get geeky… we’re going to embrace our inner nerd. This week was the annual gadget-a-thon known as CES — the Consumer Electronics Show out in Las Vegas. I got to attend for the first time this year — both to CES and CES Government. One of the key speakers was Steve VanRoekel, the federal chief information officer. And later on, we’ll have highlights of his speech, and talk about what it means for you.

Also later on, we’ll have our weekend reading list — the weekends are a good time to rejuvenate — but also some time to take a step back and ponder. And we’ll have some reading that may guide you as you work to think outside of the box.

But after the break, we’ll have our look at the week that was for the second week of January 2012… plus the full Week in Review…

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